Bonvoy, Mergers & Corporate Culture
When is a Marriott ‘Bonvoy’ property not going to give you the experience their frequent members are accustomed to? A bit on my experience in the post Marriott-Ritz Carlton merger world.
Read MoreTag: customer service
The Great Baggage Fee Scam
That cheap ticket may be more expensive than you think. Check for baggage and other fees before making the purchase.
Read MoreWhat Makes a Good AirBnB
There are plenty of hazards in renting an AirBnB. Here are some things to watch out for, (or if you’re a host) not to do.
Read More